ServiceNow Enhances Its Workflow Data Fabric With New Ecosystem to Power AI agents and Workflows With AG真人官方-Time Intelligence
New Workflow Data Network unites data platforms, applications, and open-source tools to drive AI-powered insights on the ServiceNow AI Platform
Partnerships with Adobe, Amazon Web Services, Boomi, Microsoft, Oracle, and others enable seamless integration and workflow automation
ServiceNow announces intent to acquire data.world to deliver innovative data catalog & data governance solutions
As AI adoption accelerates, enterprises face a critical challenge: siloed and inaccessible data limits the effectiveness of AI and workflows, slows decision-making, and hinders innovation. Gartner predicts that through 2026, organizations will abandon
鈥淎s part of the Workflow Data Network, ServiceNow is working with some of the largest companies in the world to eliminate data silos head-on, enabling enterprises to accelerate AI adoption at scale,鈥� said Gaurav Rewari, senior vice president and general manager of data and analytics products at ServiceNow. 鈥淏y providing AI and workflows with real-time access to data from any source, ServiceNow unlocks the ability to act on insights faster and more effectively, empowering customers to make quicker, more confident decisions and respond to solve problems with greater agility and precision.鈥�
Enterprise-ready integrations for insight-to-action workflows
Workflow Data Network empowers organizations to move from fragmented insights to enterprise-wide action 鈥� connecting AI to a dynamic ecosystem of partners that make data accessible and actionable across the ServiceNow AI Platform. With over 100 integrations across structured and unstructured, real-time and historical, and both internal and third-party sources, Workflow Data Network is designed to provide secure, flexible access to data 鈥� whether connected in place or brought into ServiceNow.
Zero Copy connectors to platforms like Amazon Redshift, Databricks, Google Cloud BigQuery, Microsoft SQL Server, Oracle, Snowflake, Cloudera, and Teradata deliver secure, scalable access to diverse data types. These connectors allow enhanced governance, compliance, and security while helping to reduce operational costs by eliminating manual data movement. Strategic partnerships with Adobe, Boomi, Microsoft, and Oracle integrate preferred applications and pre-built templates directly into the ServiceNow AI Platform to supercharge workflow automations across departments and functions. ServiceNow鈥檚 open framework also connects seamlessly to RaptorDB Pro and over 50 open-source databases, enabling enterprises the flexibility to use the data platform of their choice. Workflow Data Network and Workflow Data Fabric fuel AI-driven workflows, streamlines decision-making, and delivers faster, smarter outcomes across the enterprise.
As the Workflow Data Network continues to expand, ServiceNow also announced a strategic partnership with Amazon Web Services (AWS), bringing zero copy with Amazon Redshift to the ecosystem. The solution 鈥� part of the ServiceNow Workflow Data Network ecosystem 鈥� will unlock real-time insights, increase AI driven actions and create seamless enterprise data unification. AWS joins the growing network of data platforms powering ServiceNow鈥檚 AI Platform, enabling customers to unify enterprise data across environments and trigger real-time workflows from AWS-derived insights.
ServiceNow to enhance AI agent understanding and deepen enterprise data intelligence and governance with acquisition of data.world
To further strengthen the ServiceNow AI Platform and expand the capabilities of Workflow Data Fabric, ServiceNow today announced it signed a definitive agreement to acquire data.world, a leader in enterprise data cataloging and governance.
data.world鈥檚 simple, smart, and powerful data catalog and data governance platform will be brought into the ServiceNow AI Platform, allowing customers to enrich data with meaning, context, and relationships 鈥� all while enabling AI agents and workflows to operate.
From pinpointing the right data source to seamlessly connecting it with the correct processes and people, ServiceNow helps customers make their data estate AI-ready. By enabling organizations to govern and orchestrate their entire data lifecycle from a single platform, customers can capture and connect all assets, people data, and knowledge in bite-sized, connected insights that fuel action and make ServiceNow鈥檚 AI interactions more specific, reliable, and actionable.
鈥淎t data.world, our mission has always been to turn data chaos into clarity, and now, together with ServiceNow, we鈥檒l be able to take that mission further across the enterprise,鈥� said Brett Hurt, CEO and co-founder of data.world. 鈥淏y bringing our powerful data catalog and governance platform into the ServiceNow AI Platform, we will help customers unlock the full potential of their data with more trust, context, and control.鈥�
鈥淭o truly harness the power of AI, enterprises need more than data鈥攖hey need trusted, connected intelligence,鈥� Rewari continued. 鈥渄ata.world鈥檚 data catalog and modern governance capabilities will supercharge ServiceNow鈥檚 Workflow Data Fabric, giving every AI agent and workflow the context it needs to drive smarter, faster outcomes. Together, we鈥檙e expanding what鈥檚 possible with AI in the enterprise, and turning data into action, all on one platform for AI business transformation.鈥�
ServiceNow signed a definitive agreement to acquire data.world in May 2025. Financial terms of the deal were not disclosed.
Accelerating the agentic AI future
Data is the lifeblood of AI. Workflow Data Network ensures AI agents can access enterprise-wide data in real-time. These integrations allow AI to trigger workflows instantly, providing deeper insights and enabling faster, smarter decisions. Combined with data.world鈥檚 built-in data governance and intelligent data catalog, ServiceNow is empowering AI agents to act with confidence, clarity, and speed. It鈥檚 a critical foundation for scaling agentic AI that鈥檚 not only fast, but trusted.
Cloudera
鈥淭rusted data is the foundation for AI that drives real business outcomes. At Cloudera, we empower the world鈥檚 largest enterprises to turn their data into actionable insights, securely and at scale. Our collaboration with ServiceNow brings this vision to life,鈥� said Charles Sansbury, chief executive officer, Cloudera. 鈥淏y combining Cloudera鈥檚 enterprise data platform with the ServiceNow AI Platform, we鈥檙e enabling autonomous operations and smarter decision-making across the enterprise. Together, we are making AI smarter, faster, and more impactful across the enterprise.鈥�
Databricks
鈥淒atabricks is excited to partner with ServiceNow as part of the Workflow Data Network,鈥� said Michael Kiermaier, senior vice president, business strategy and operations, Databricks. 鈥淭ogether, we鈥檙e helping customers combine the advanced analytics and AI of Databricks鈥� Data Intelligence Platform with ServiceNow鈥檚 AI Platform to deliver real-time, business critical use cases.鈥�
Google Cloud
"Google Cloud and ServiceNow have a rich history of working together to ensure that the best of Google Cloud is fully integrated into the ServiceNow AI Platform like combining ServiceNow's Workflow Data Fabric into Google Big Query,鈥� said Thomas Kurian, chief executive officer, Google Cloud. 鈥淲e're excited to bring our joint capabilities to customers so they can access the right information to take the right action.鈥�
Snowflake
"Snowflake is advancing data innovation through our expanded partnership with ServiceNow, joining the Workflow Data Network ecosystem to deliver a bidirectional, zero copy integration through Workflow Data Fabric,鈥� said Christian Kleinerman, executive vice president of product, Snowflake. 鈥淏y uniting the Snowflake AI Data Cloud's powerful analytics and AI capabilities with ServiceNow's real-time workflows and automation, customers can securely connect data, accelerate decisions, and power AI-driven outcomes鈥攚ithout moving or duplicating data."
Teradata
"Agentic AI is revolutionizing enterprise business processes. At Teradata we work with the world鈥檚 most innovative enterprises and we鈥檙e thrilled to join the ServiceNow Workflow Data Network to power these agentic autonomous operations. As Teradata鈥檚 AI and data platform processes and learns from the critical information being created throughout today鈥檚 enterprise, ServiceNow applies these insights to intelligent workflows that proactively drive outcomes at scale,鈥� said Dan Spurling, senior vice president, product management, Teradata. 鈥淔or our customers, the possibilities are transformative. Imagine awareness of problems before they happen and having autonomous agents intervene. Imagine agents that proactively flag customers likely to churn and initiate preventative actions. Imagine detecting risk from financial transactions and triggering prevention or remediation. The use cases across industries are endless.鈥�
Availability
Workflow Data Network is available.
Additional information
- Learn more about .
- Learn more about ServiceNow .
1Gartner Press Release, 鈥淟ack of AI-Ready Data Puts AI Projects at Risk鈥� February 26, 2025.
GARTNER is a registered trademark and service mark of Gartner, Inc. and/or its affiliates in the
Use of forward鈥憀ooking statements
This press release contains "forward鈥憀ooking statements" about the expectations, beliefs, plans, intentions, and strategies relating to, among other things, ServiceNow鈥檚 proposed acquisition of data.world. Such forward鈥憀ooking statements include statements regarding future product capabilities and offerings and expected benefits to ServiceNow. Forward鈥憀ooking statements are subject to known and unknown risks and uncertainties and are based on potentially inaccurate assumptions that could cause actual results to differ materially from those expected or implied by the forward鈥憀ooking statements. If any such risks or uncertainties materialize or if any of the assumptions prove incorrect, our results could differ materially from the results expressed or implied by the forward鈥憀ooking statements we make. We undertake no obligation, and do not intend, to update the forward鈥憀ooking statements. Factors that may cause actual results to differ materially from those in any forward鈥憀ooking statements include, without limitation, inability or delays in assimilating or integrating data.world鈥檚 technology into our platform; inability to retain employees of data.world after the transaction closes; unanticipated obligations or liabilities related to data.world鈥檚 legacy business; potential adverse tax consequences; and disruption to our business and diversion of management attention and other resources. Further information on factors that could affect our financial and other results is included in the filings we make with the Securities and Exchange Commission from time to time.
About ServiceNow
ServiceNow (NYSE: NOW) is putting AI to work for people. We move with the pace of innovation to help customers transform organizations across every industry while upholding a trustworthy, human centered approach to deploying our products and services at scale. Our AI platform for business transformation connects people, processes, data, and devices to increase productivity and maximize business outcomes. For more information, visit:
漏 2025 ServiceNow, Inc. All rights reserved. ServiceNow, the ServiceNow logo, Now, and other ServiceNow marks are trademarks and/or registered trademarks of ServiceNow, Inc. in
View source version on businesswire.com:
Courtney Johnson
925.405.2446
[email protected]
Source: ServiceNow
