Stellantis Introduces Simplified, Value-packed Connected Services for U.S. Customers
Stellantis (NYSE: STLA) has unveiled a new two-tier connected services structure for its U.S. customers, starting July 2025. The new offering includes Connect ONE, a free 10-year package featuring essential services like OTA updates, vehicle health reports, and remote lock/unlock, and Connect Wi-Fi PLUS, a premium subscription priced at $17.99/month with advanced features including Wi-Fi hotspot and Alexa integration.
The restructuring doubles vehicle health and service scheduling features from 5 to 10 years and extends remote lock/unlock access from 3 months to 10 years. The new packages will be available for Dodge, Jeep, Ram, and FIAT vehicles, with Chrysler and Alfa Romeo to follow. New customers can try Connect Wi-Fi Plus free for three months when enrolled within 30 days of purchase.
Stellantis (NYSE: STLA) ha presentato una nuova struttura a due livelli per i servizi connessi dedicati ai clienti statunitensi, a partire da luglio 2025. La nuova offerta comprende Connect ONE, un pacchetto gratuito della durata di 10 anni che include servizi essenziali come aggiornamenti OTA, report sullo stato del veicolo e blocco/sblocco remoto, e Connect Wi-Fi PLUS, un abbonamento premium al prezzo di 17,99 $/mese con funzionalità avanzate come hotspot Wi-Fi e integrazione con Alexa.
La ristrutturazione raddoppia la durata delle funzionalità relative alla salute del veicolo e alla programmazione dei servizi, portandola da 5 a 10 anni, e estende l'accesso al blocco/sblocco remoto da 3 mesi a 10 anni. I nuovi pacchetti saranno disponibili per i veicoli Dodge, Jeep, Ram e FIAT, con Chrysler e Alfa Romeo in arrivo. I nuovi clienti potranno provare Connect Wi-Fi PLUS gratuitamente per tre mesi se si registrano entro 30 giorni dall'acquisto.
Stellantis (NYSE: STLA) ha presentado una nueva estructura de servicios conectados de dos niveles para sus clientes en Estados Unidos, a partir de julio de 2025. La nueva oferta incluye Connect ONE, un paquete gratuito de 10 años que ofrece servicios esenciales como actualizaciones OTA, informes de salud del vehículo y bloqueo/desbloqueo remoto, y Connect Wi-Fi PLUS, una suscripción premium con un costo de 17,99 $/mes que incluye funciones avanzadas como punto de acceso Wi-Fi e integración con Alexa.
La reestructuración duplica las funciones de salud del vehículo y programación de servicios de 5 a 10 años, y extiende el acceso al bloqueo/desbloqueo remoto de 3 meses a 10 años. Los nuevos paquetes estarán disponibles para vehículos Dodge, Jeep, Ram y FIAT, con Chrysler y Alfa Romeo próximamente. Los nuevos clientes podrán probar Connect Wi-Fi PLUS gratis durante tres meses si se inscriben dentro de los 30 días posteriores a la compra.
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Stellantis (NYSE : STLA) a dévoilé une nouvelle structure de services connectés à deux niveaux pour ses clients américains, à partir de juillet 2025. La nouvelle offre comprend Connect ONE, un forfait gratuit de 10 ans incluant des services essentiels tels que les mises à jour OTA, les rapports de santé du véhicule et le verrouillage/déverrouillage à distance, ainsi que Connect Wi-Fi PLUS, un abonnement premium à 17,99 $/mois avec des fonctionnalités avancées comme le hotspot Wi-Fi et l'intégration Alexa.
La restructuration double la durée des fonctionnalités liées à la santé du véhicule et à la planification des services, passant de 5 à 10 ans, et étend l'accès au verrouillage/déverrouillage à distance de 3 mois à 10 ans. Les nouveaux forfaits seront disponibles pour les véhicules Dodge, Jeep, Ram et FIAT, avec Chrysler et Alfa Romeo à venir. Les nouveaux clients peuvent essayer Connect Wi-Fi PLUS gratuitement pendant trois mois s'ils s'inscrivent dans les 30 jours suivant l'achat.
Stellantis (NYSE: STLA) hat eine neue zweistufige Struktur für vernetzte Dienste für seine US-Kunden ab Juli 2025 vorgestellt. Das neue Angebot umfasst Connect ONE, ein kostenloses 10-Jahres-Paket mit wichtigen Diensten wie OTA-Updates, Fahrzeuggesundheitsberichten und Fernverriegelung/-entriegelung, sowie Connect Wi-Fi PLUS, ein Premium-Abonnement für 17,99 $/Monat mit erweiterten Funktionen wie Wi-Fi-Hotspot und Alexa-Integration.
Die Umstrukturierung verdoppelt die Funktionen zur Fahrzeuggesundheit und Serviceplanung von 5 auf 10 Jahre und verlängert den Fernzugriff zum Verriegeln/Entriegeln von 3 Monaten auf 10 Jahre. Die neuen Pakete werden für Dodge-, Jeep-, Ram- und FIAT-Fahrzeuge verfügbar sein, Chrysler und Alfa Romeo folgen. Neue Kunden können Connect Wi-Fi PLUS für drei Monate kostenlos testen, wenn sie sich innerhalb von 30 Tagen nach dem Kauf anmelden.
- Extended service duration from 5 to 10 years for essential features at no cost
- Simplified two-tier structure improving customer experience
- Free 3-month trial of premium features for new vehicle purchases
- Integration of popular features like Alexa and Wi-Fi hotspot in premium tier
- Premium features require $17.99 monthly subscription after trial period
- Not all features available across all vehicle models and trims
- Older model years (2025 and earlier) of certain vehicles excluded from new structure
Insights
Stellantis streamlines connected services with a free 10-year basic package and premium subscription option, enhancing customer value while building recurring revenue.
Stellantis has unveiled a strategic overhaul of its connected services portfolio, introducing a simplified two-tier structure that balances immediate customer value with long-term revenue potential. The new approach features Connect ONE, a complimentary package active for 10 years that includes essential software updates and remote functions, and Connect Wi-Fi PLUS, a premium subscription priced at
This restructuring represents a significant enhancement to Stellantis' digital ecosystem strategy. By extending basic connected services from the previous three-month or five-year periods to a full decade, the company addresses customer frustration with short-lived connected features while creating a persistent digital relationship with vehicle owners. The extended timeframe for basic services suggests confidence in their infrastructure reliability and customer retention strategy.
The premium tier introduces a recurring revenue stream opportunity through the subscription model, following industry trends toward service-based monetization. By bundling popular features like Wi-Fi hotspot, advanced remote operations, and voice assistants under a single subscription, Stellantis simplifies the customer experience while potentially increasing adoption rates compared to multiple smaller subscriptions.
The tiered approach demonstrates Stellantis' understanding of market segmentation - offering essential connectivity free to all customers while reserving premium features for those willing to pay. This creates an entry point for connected vehicle experiences that can later be upgraded, similar to freemium models in other technology sectors. The three-month trial period for the premium tier is a standard conversion tactic to increase long-term subscription adoption.
This connected services restructuring aligns with Stellantis' broader software ambitions while addressing consumer pushback against the proliferation of vehicle subscription features that were previously standard or permanently enabled.
AUBURN HILLS,Mich., July 8, 2025 /PRNewswire/ -- Stellantis is making connected services clearer and more valuable for its
Two New Connected Services Packages
Connect ONE
Included at no extra cost and active for 10 years from the date of purchase or lease, Connect One gives customers convenient access to essential features, such as:
- Over-the-air (OTA) software updates
- Vehicle health reports, alerts and service scheduling
- Automatic SOS calls and recall notifications
- Remote lock and unlock via the brand app
- Digital Key for smartphone-based access and engine start (when available)
- In-vehicle games
- EV charging controls and management tools
- Basic navigation
ConnectWi-Fi PLUS
A premium subscription that adds advanced connectivity, control and convenience with unlimited Wi-Fi data.
- Wi-Fi Hotspot:Connect up to eight devices with fast, reliable internet on the go
- Advanced Remote Operations:Start your vehicle, activate climate control, locate it with horn/lights
- Stolen Vehicle Tracking:Supports recovery if your vehicle is stolen
- Drive Alerts:Set boundaries for speed, location, and time � ideal for shared vehicle use
- Voice Assistant:Hands-free control for vehicle functions and smart home integration
- Connected Navigation:AG˹ٷ-time traffic updates, speed camera alerts, fuel prices, map updates, and last-mile guidance
- Alexa built-in:Amazon Alexa voice assistant embedded into the vehicle
Customers can try ConnectWi-Fi Plus for three months at no charge, if enrolled within 30 days of a new vehicle purchase or lease. After the trial, the subscription is
Designed with Customers in Mind
The Connect ONE package significantly extends the duration of several safety and vehicle performance services, doubling the duration of Vehicle Health and Service Scheduling features from five to 10 years and extending remote lock/unlock access from three months to 10 years.
"We've been listening to our customers and simplifying connected services to give them more value, more clarity and more control," said Cristiani Campos, Senior Vice President of the Software Business Unit, Stellantis. "By including essential software for the full life or the vehicle and bundling popular features like Wi-Fi, we are giving our customers a connected experience that works better for everyday needs."
Availability and Additional Information
- The new packages are available for eligible new and used Dodge, Jeep®, Ram and FIAT vehicles beginning July 2025
- Chrysler and Alfa Romeo vehicles will follow shortly after
- Owners can manage services via the brand app or website
- Existing customers with eligible vehicles can activate the new services starting in July
Feature availability may vary by brand, model, trim level, and vehicle equipment. Not all features are available on all vehicles.
SiriusXM satellite radio and optional services like Hands-free Active Driving remain unchanged. The connected services structure for 2025 and earlier model-year of the Dodge Durango, Chrysler Pacifica and Jeep Compass is also unchanged.
Getting Started
Customers activate Connected Services at the dealership. The Connect ONE package is automatically included with the vehicle. The optional Connect Wi-Fi PLUS trial can be activated during set up.
Customers in
Stellantis North America
Stellantis (NYSE: STLA) is a leading global automaker, dedicated to giving its customers the freedom to choose the way they move, embracing the latest technologies and creating value for all its stakeholders. Its unique portfolio of iconic and innovative brands includes Chrysler, Dodge//SRT, Jeep®, Ram, Alfa Romeo, FIAT and Maserati. In 2025, the company celebrates 100 years of influencing culture and contributing to the history of the automotive industry in the
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SOURCE Stellantis