New FieldRoutes Data Finds Software is Key to Profit Growth as Pest Industry Faces Rising Costs
FieldRoutes, a ServiceTitan (NYSE:TTAN) product, has released its annual State of the Pest Industry Report, revealing significant challenges and opportunities in the pest control sector. The comprehensive study, surveying over 1,000 pest control company employees, shows that 89% of businesses are struggling with rising material and equipment costs.
Key findings indicate that 35% of businesses view recession as a major threat (up 15% from 2024), while 89% plan to increase technician wages. Despite economic pressures, the industry shows resilience with 35% expecting market improvement, 43% anticipating stability, and 23% forecasting decline. The report highlights technology adoption as crucial for growth, though only 20% of companies plan to invest in new software this year, with the same percentage planning to implement AI solutions.
[ "44% of companies reported decreases in lead times, indicating supply chain improvements", "89% of companies plan to increase wages for technicians to improve retention", "Companies prioritizing technology adoption see improvements in operational efficiency and margins", "35% of businesses expect market improvement in the coming year" ]FieldRoutes, un prodotto di ServiceTitan (NYSE:TTAN), ha pubblicato il suo rapporto annuale State of the Pest Industry Report, evidenziando sfide significative e opportunit脿 nel settore del controllo dei parassiti. Lo studio completo, che ha coinvolto oltre 1.000 dipendenti di aziende di disinfestazione, mostra che l'89% delle imprese sta affrontando un aumento dei costi di materiali e attrezzature.
I risultati principali indicano che il 35% delle aziende considera la recessione una minaccia importante (in aumento del 15% rispetto al 2024), mentre l'89% prevede di aumentare i salari dei tecnici. Nonostante le pressioni economiche, il settore dimostra resilienza con il 35% che si aspetta un miglioramento del mercato, il 43% prevede stabilit脿 e il 23% una diminuzione. Il rapporto sottolinea l'importanza dell'adozione tecnologica per la crescita, anche se solo il 20% delle aziende pianifica di investire in nuovo software quest'anno, con la stessa percentuale che intende implementare soluzioni di intelligenza artificiale.
- Il 44% delle aziende ha segnalato una riduzione dei tempi di consegna, indicando miglioramenti nella catena di approvvigionamento
- L'89% delle aziende prevede di aumentare i salari dei tecnici per migliorare la fidelizzazione
- Le aziende che danno priorit脿 all'adozione della tecnologia registrano miglioramenti nell'efficienza operativa e nei margini
- Il 35% delle imprese si aspetta un miglioramento del mercato nel prossimo anno
FieldRoutes, un producto de ServiceTitan (NYSE:TTAN), ha publicado su informe anual State of the Pest Industry Report, revelando desaf铆os significativos y oportunidades en el sector del control de plagas. El estudio exhaustivo, que encuest贸 a m谩s de 1,000 empleados de empresas de control de plagas, muestra que el 89% de las empresas enfrenta un aumento en los costos de materiales y equipos.
Los hallazgos clave indican que el 35% de las empresas considera la recesi贸n como una amenaza importante (un aumento del 15% desde 2024), mientras que el 89% planea aumentar los salarios de los t茅cnicos. A pesar de las presiones econ贸micas, la industria muestra resiliencia con el 35% esperando una mejora del mercado, el 43% anticipando estabilidad y el 23% pronosticando una disminuci贸n. El informe destaca la adopci贸n tecnol贸gica como crucial para el crecimiento, aunque solo el 20% de las empresas planea invertir en nuevo software este a帽o, con el mismo porcentaje planeando implementar soluciones de inteligencia artificial.
- El 44% de las empresas report贸 disminuciones en los tiempos de entrega, indicando mejoras en la cadena de suministro
- El 89% de las empresas planea aumentar los salarios de los t茅cnicos para mejorar la retenci贸n
- Las empresas que priorizan la adopci贸n tecnol贸gica ven mejoras en la eficiencia operativa y los m谩rgenes
- El 35% de las empresas espera una mejora del mercado en el pr贸ximo a帽o
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FieldRoutes, un produit de ServiceTitan (NYSE:TTAN), a publi茅 son rapport annuel State of the Pest Industry Report, r茅v茅lant d'importants d茅fis et opportunit茅s dans le secteur de la lutte antiparasitaire. L'茅tude compl猫te, qui a sond茅 plus de 1 000 employ茅s d'entreprises de lutte antiparasitaire, montre que 89 % des entreprises rencontrent des difficult茅s li茅es 脿 la hausse des co没ts des mat茅riaux et 茅quipements.
Les principales conclusions indiquent que 35 % des entreprises consid猫rent la r茅cession comme une menace majeure (en hausse de 15 % par rapport 脿 2024), tandis que 89 % pr茅voient d'augmenter les salaires des techniciens. Malgr茅 les pressions 茅conomiques, l'industrie fait preuve de r茅silience avec 35 % qui s'attendent 脿 une am茅lioration du march茅, 43 % anticipant une stabilit茅 et 23 % pr茅voyant un d茅clin. Le rapport souligne l'adoption de la technologie comme essentielle 脿 la croissance, bien que seulement 20 % des entreprises pr茅voient d'investir dans de nouveaux logiciels cette ann茅e, avec le m锚me pourcentage envisageant la mise en place de solutions d'IA.
- 44 % des entreprises ont signal茅 une diminution des d茅lais de livraison, indiquant des am茅liorations dans la cha卯ne d'approvisionnement
- 89 % des entreprises pr茅voient d'augmenter les salaires des techniciens pour am茅liorer la r茅tention
- Les entreprises qui privil茅gient l'adoption de la technologie constatent des am茅liorations de l'efficacit茅 op茅rationnelle et des marges
- 35 % des entreprises s'attendent 脿 une am茅lioration du march茅 l'ann茅e prochaine
FieldRoutes, ein Produkt von ServiceTitan (NYSE:TTAN), hat seinen j盲hrlichen State of the Pest Industry Report ver枚ffentlicht, der bedeutende Herausforderungen und Chancen im Sch盲dlingsbek盲mpfungssektor aufzeigt. Die umfassende Studie, die 眉ber 1.000 Mitarbeiter von Sch盲dlingsbek盲mpfungsunternehmen befragte, zeigt, dass 89% der Unternehmen mit steigenden Material- und Ger盲tekosten zu k盲mpfen haben.
Wesentliche Erkenntnisse zeigen, dass 35% der Unternehmen eine Rezession als gro脽e Bedrohung sehen (ein Anstieg um 15% gegen眉ber 2024), w盲hrend 89% planen, die L枚hne der Techniker zu erh枚hen. Trotz wirtschaftlicher Belastungen zeigt die Branche Widerstandsf盲higkeit, wobei 35% eine Marktverbesserung erwarten, 43% Stabilit盲t prognostizieren und 23% einen R眉ckgang vorhersagen. Der Bericht hebt die Bedeutung der Technologieeinf眉hrung f眉r das Wachstum hervor, obwohl nur 20% der Unternehmen planen, in neue Software zu investieren, und derselbe Prozentsatz plant die Implementierung von KI-L枚sungen.
- 44% der Unternehmen berichteten 眉ber verk眉rzte Lieferzeiten, was auf Verbesserungen in der Lieferkette hinweist
- 89% der Unternehmen planen, die L枚hne der Techniker zu erh枚hen, um die Mitarbeiterbindung zu verbessern
- Unternehmen, die die Technologieeinf眉hrung priorisieren, verzeichnen Verbesserungen der Betriebseffizienz und Margen
- 35% der Unternehmen erwarten im kommenden Jahr eine Marktverbesserung
- None.
- 89% of businesses are struggling with rising material and equipment costs
- 35% of pest control businesses cite recession as a major threat, up 15% from 2024
- Only 20% of companies plan to invest in new software and technology
- Maintaining profitable margins becoming increasingly challenging with rising operational costs
Despite Economic Uncertainty, Rising Costs, and Labor Challenges, Pest Industry Leaders Remain Cautiously Optimistic and See Technology Adoption as Critical to Their Success
ST. LOUIS, July 10, 2025 (GLOBE NEWSWIRE) -- , a product and leading cloud-based and mobile SaaS provider for field service businesses, today released its annual , a comprehensive study of over 1,000 pest control company employees, and primarily general managers, owners, and operations managers. The report reveals that a staggering
鈥淒igital tools have the power to transform pest control businesses by driving efficiency, improving margins, and giving contractors the edge they need in this competitive market,鈥� said Dylan Henryson, General Manager of Pest and Lawn at FieldRoutes. 鈥淲hile our industry has historically been slower to adopt technology solutions and AI, that鈥檚 changing fast. With rising operational costs and continued labor shortages, embracing technology is no longer just a best practice, it鈥檚 essential to protecting profits and staying ahead in the market.鈥�
Material Costs Climb While Margins Shrink
Despite more than one-third (
Retaining employees and focusing on the customer experience, amidst market volatility
As pest control businesses combat economic uncertainty, leaders are prioritizing workforce retention and customer experience as key differentiators. Reflecting this, pest control leaders ranked growing revenue, retaining existing customers, and acquiring new customers as the top three business goals this year. Building strong customer relationships and guaranteeing an excellent overall experience remains vital to continued business growth and success and a key part of strategy with repeat customers and referrals listed as top revenue sources.
In tandem, strengthening a company鈥檚 workforce with dependable staff fosters trust and loyalty amongst customers, positively impacting quality and reputation. As a result, investments in additional headcount, recruitment and hiring, and office expansion remain top priorities for pest leaders this year. Companies with long-time employees often have higher customer satisfaction, incentivizing leaders to offer competitive pay for employees. As such, this year
Sustained technology investments are crucial for future growth
Technology is unlocking new efficiency across the pest control industry by helping support leaders with day-to-day operations and streamlining workflows. According to the survey, most pest businesses rely on software for accounting, electronic payments, payroll processing, and time tracking while adoption was more split for other areas of the business. While only
Over the next 1-3 years, pest control leaders believe artificial intelligence, marketing automation, property intelligence, and data analytics will be the most helpful for their business. Despite this, investments in AI remain low with only
To review the full findings and key takeaways, download the State of the Pest Industry Report聽.
About the research
This research was conducted by Thrive Analytics on behalf of FieldRoutes, polling more than 1,000 pest control employees from businesses representing a variety of geographical regions, business growth stages, and revenue levels. This research is for informational purposes only, and FieldRoutes provides no assurances (express or implied) regarding the accuracy of the survey data.
About FieldRoutes
, a ServiceTitan product, is a leading cloud-based and mobile SaaS provider for field service businesses. FieldRoutes' platform automates many aspects of field service operations for enterprise and small business customers with office management, advanced route optimization, payment processing, digital sales, marketing, and customer acquisition capabilities. Field service providers across the country rely on FieldRoutes to provide them with data-driven insights to become more efficient and drive revenue to their business, so they can grow quickly, scale intelligently and serve their customers relentlessly.
漏 2025 Field Service Holdings, LLC. All rights reserved. FieldRoutes, PestRoutes, and all FieldRoutes and PestRoutes product and service names mentioned herein are registered trademarks or unregistered trademarks of Field Service Holdings, LLC or its affiliates in the United States and other countries. Other brand names and marks mentioned herein are for identification purposes only and may be the trademarks of their respective holder(s).
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FAQ
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