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Banco Santander and LATAM Pass renew their historic alliance, reaffirming the leadership of the loyalty program in Chile

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Banco Santander Chile (NYSE: BSAC) and LATAM Airlines Group have renewed their strategic alliance for another five years, extending their 30-year partnership in Chile's leading loyalty program. The LATAM Pass program facilitates approximately 2 million ticket redemptions annually, equivalent to 3,415 A320 aircraft worth of passengers.

The program has experienced significant growth, with over 51 million members globally, representing a 40% increase since 2019. The Santander LATAM Pass alliance currently serves more than 688,000 customers in Chile. As of June 2025, Banco Santander Chile reported total assets of US$69.4 billion, with a strong BIS capital ratio of 17.0%.

Banco Santander Chile (NYSE: BSAC) e LATAM Airlines Group hanno rinnovato la loro alleanza strategica per altri cinque anni, prolungando un partenariato di 30 anni nel principale programma fedeltà del Cile. Il programma LATAM Pass consente circa 2 milioni di riscatti di biglietti all'anno, equivalenti al numero di passeggeri trasportati da 3.415 aeromobili A320.

Il programma ha registrato una crescita rilevante, con oltre 51 milioni di iscritti a livello globale, pari a un +40% rispetto al 2019. L'alleanza Santander LATAM Pass serve attualmente più di 688.000 clienti in Cile. A giugno 2025 Banco Santander Chile ha dichiarato attività totali per US$69,4 miliardi, con un solido indice patrimoniale BIS del 17,0%.

Banco Santander Chile (NYSE: BSAC) y LATAM Airlines Group renovaron su alianza estratégica por cinco años más, extendiendo una asociación de 30 años en el principal programa de fidelización de Chile. El programa LATAM Pass facilita aproximadamente 2 millones de canjes de pasajes al año, equivalentes a los pasajeros de 3.415 aviones A320.

El programa ha experimentado un crecimiento significativo, con más de 51 millones de miembros a nivel mundial, lo que representa un 40% de aumento desde 2019. La alianza Santander LATAM Pass atiende actualmente a más de 688.000 clientes en Chile. A junio de 2025, Banco Santander Chile reportó activos totales por US$69,4 mil millones, con una sólida ratio de capital BIS del 17,0%.

Banco Santander Chile (NYSE: BSAC)와 LATAM Airlines Group� 전략� 동맹� 향후 5� � 연장� 칠레� 대표적 로열� 프로그램에서 30년간 이어� 파트너십� 지속합니다. LATAM Pass 프로그램은 연간 � 200� 건의 항공� 교환� 지원하�, 이는 A320 항공� 3,415댶�� 승객 규모� 해당합니�.

� 프로그램은 � 폭의 성장� 보였으며 � 세계적으� 5,100� � 이상� 회원� 확보� 2019� 대� 40% 증가했습니다. Santander LATAM Pass 제휴� 현재 칠레에서 688,000� 이상� 고객에게 서비스를 제공하고 있습니다. 2025� 6� 기준 Banco Santander Chile� 총자산은 US$69.4 billion(미화 694� 달러)으로 보고되었�, BIS 자본비율은 17.0%� 견조합니�.

Banco Santander Chile (NYSE: BSAC) et LATAM Airlines Group ont renouvelé leur alliance stratégique pour cinq années supplémentaires, prolongeant ainsi leur partenariat de 30 ans au sein du principal programme de fidélité du Chili. Le programme LATAM Pass permet environ 2 millions de conversions de billets par an, soit l'équivalent des passagers de 3 415 appareils A320.

Le programme a connu une croissance importante, avec plus de 51 millions de membres dans le monde, soit une augmentation de 40% depuis 2019. L'alliance Santander LATAM Pass dessert actuellement plus de 688 000 clients au Chili. À fin juin 2025, Banco Santander Chile a déclaré des actifs totaux de US$69,4 milliards, avec un ratio de fonds propres BIS solide de 17,0%.

Banco Santander Chile (NYSE: BSAC) und die LATAM Airlines Group haben ihre strategische Allianz um weitere fünf Jahre verlängert und damit ihre 30-jährige Partnerschaft im führenden Treueprogramm Chiles fortgesetzt. Das LATAM Pass-Programm ermöglicht jährlich rund 2 Millionen Prämienflüge, was dem Passagieraufkommen von 3.415 A320-Flugzeugen entspricht.

Das Programm verzeichnet ein starkes Wachstum und zählt über 51 Millionen Mitglieder weltweit, ein Anstieg von 40% seit 2019. Die Allianz Santander LATAM Pass betreut derzeit mehr als 688.000 Kunden in Chile. Per Juni 2025 meldete Banco Santander Chile eine Bilanzsumme von US$69,4 Milliarden sowie eine solide BIS-Kapitalquote von 17,0%.

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Insights

Santander-LATAM alliance renewal strengthens both companies' market positions while maintaining valuable customer benefits for 688,000+ program members.

Banco Santander Chile and LATAM Airlines have extended their three-decade partnership for another five years, preserving one of Latin America's most successful co-branded loyalty programs. This renewal has significant strategic value for both companies in the competitive Chilean financial and travel markets.

The program's scale is impressive, with approximately 2 million airline tickets redeemed annually through miles accumulated via Santander's banking products. With over 688,000 customers, this alliance represents Santander Chile's most valuable loyalty partnership, providing a powerful customer retention tool in the competitive Chilean banking sector.

For LATAM, the partnership helps fuel its LATAM Pass program, which now counts over 51 million members globally and has grown 40% since 2019. The program ranks as the fourth-largest loyalty program in the Americas and seventh-largest worldwide, creating a valuable recurring revenue stream and customer data source for the airline.

The alliance's continuation provides stability for both companies during a period when consumer spending patterns are evolving. For Santander, it maintains a differentiated value proposition that drives credit card acquisitions and spending. For LATAM, it secures a steady stream of mile purchases from a major financial institution, creating predictable revenue.

While the release doesn't disclose financial terms, typical airline-bank partnerships involve the financial institution purchasing miles at wholesale rates, representing a high-margin revenue source for airlines while giving banks a valuable customer acquisition and retention tool.

  • This renewal ensures the continuity of the longest-standing alliance in the country, which enables the redemption of around 2 million tickets per year on average.
  • This milestone drives the alliance to continue innovating in its product value proposition, reaffirming the commitment to continuously enhance the travel experience of the program’s members.

SANTIAGO, Chile, Aug. 11, 2025 (GLOBE NEWSWIRE) -- Banco Santander Chile (NYSE: BSAC; SSE: Bsantander) and LATAM Airlines Group S.A. (NYSE: LTM; SSE: LTM) have renewed their strategic alliance for another five years, consolidating over three decades of collaboration. This partnership has enabled the development of the most recognized loyalty program in the Chilean market, connecting millions of people with travel-related benefits and LATAM Pass program services.

Over the past 30 years, the alliance has consistently received high customer appreciation. To illustrate the scale of the partnership, an average of around 2 million airline tickets are redeemed each year through miles accumulated via the bank’s products. This is equivalent to operating 3,415 A320 aircraft exclusively with alliance passengers. In addition, alliance members have enjoyed an enhanced flying experience thanks to the benefits offered by the affiliated credit cards.

Andrés Trautmann, Country Head of Banco Santander Chile, stated: “With more than 30 years of history, this alliance has become a cornerstone of our daily relationship with customers. Its renewal is a strategic decision aimed at strengthening and projecting into the future a value proposition that has proven to be relevant and widely appreciated by those who place their trust in us.�

“We are thrilled to renew this alliance with Banco Santander, a strategic partner for LATAM Pass, with whom we aim to continue creating value for customers. This milestone continues a historic relationship and reaffirms our commitment to elevating the travel experience of every one of our members. At LATAM Pass, we will continue working to offer unique benefits and unforgettable experiences through the region’s leading loyalty program,� said Roberto Alvo, CEO of the LATAM Group.

Currently, the LATAM Pass program has over 51 million members worldwide and has grown by 40% since 2019, making it the fourth-largest loyalty program in the Americas and the seventh-largest globally.

Meanwhile, the Santander LATAM Pass alliance currently has more than 688,000 customers, making it the most established, valued, and important loyalty program in Chile.

Photo caption (from left to right): Cristian Ortiz, CEO of LATAM Pass; Roberto Alvo, CEO of the LATAM Group; Andrés Trautmann, CEO of Banco Santander Chile; and Ángel García, Payments Manager.

Photo caption (from left to right): Cristian Ortiz, CEO of LATAM Pass; Roberto Alvo, CEO of the LATAM Group; Andrés Trautmann, CEO of Banco Santander Chile; and Ángel García, Payments Manager.

About Banco Santander Chile
Banco Santander Chile is one of the companies with the highest risk ratings in Latin America, with an A2 rating from Moody's, A- from Standard & Poor's, A+ from the Japan Credit Rating Agency, AA- from HR Ratings, and A from KBRA. All of our ratings have a stable outlook as of the date of this report.

As of June 30, 2025, the bank had total assets of Ch$66,188,442 million (US$69,371 million), total gross loans (including those owed by banks) at amortized cost of Ch$40,942,542 million (US$42,911 million), total deposits of Ch$29,614,613 million (US$31,039 million), and shareholders' equity was $4,514,322 million (US$4,731 million). The BIS capital ratio was 17.0%, with a core capital ratio of 10.9%. As of June 30, 2025, Santander Chile employed 8,660 people and had 231 branches throughout Chile.

About The LATAM Pass loyalty program
The LATAM Pass loyalty program allows its members to earn miles by flying, using credit cards, and interacting with participating merchants. These miles can then be redeemed for flights and products available on the LATAM Pass Shopping platform. Members can also access exclusive benefits—depending on their tier—to enhance their onboard experience. The list of participating merchants can be found on the program’s website.

CONTACT INFORMATION
Cristian Vicuña
Chief Strategy Officer and Head of Investor Relations
Banco Santander Chile
Bandera 140, 20th Floor
Santiago, Chile
Email: [email protected]
Website: www.ir.santander.cl

A photo accompanying this announcement is available at


FAQ

What is the duration of the renewed partnership between Banco Santander Chile (NYSE: BSAC) and LATAM Airlines?

The partnership has been renewed for another five years, building upon their existing 30-year collaboration.

How many members does the LATAM Pass program have in 2025?

LATAM Pass has over 51 million members worldwide, making it the fourth-largest loyalty program in the Americas and seventh-largest globally.

How many customers does the Santander LATAM Pass alliance serve in Chile?

The Santander LATAM Pass alliance serves more than 688,000 customers in Chile, making it the country's most established loyalty program.

What is Banco Santander Chile's (BSAC) financial position as of June 2025?

As of June 2025, Banco Santander Chile had total assets of US$69.4 billion, total gross loans of US$42.9 billion, and a BIS capital ratio of 17.0%.

How many airline tickets are redeemed annually through the Santander-LATAM Pass alliance?

The alliance enables the redemption of approximately 2 million airline tickets per year, equivalent to operating 3,415 A320 aircraft with alliance passengers.
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