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Wayfair Accelerates Retail Expansion with New York Metro Location, Building on Strong Momentum from Chicagoland Flagship's First Year

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Wayfair (NYSE: W) has announced plans to open a new large-format retail store in Yonkers, New York in early 2027, following the success of its flagship store in Wilmette, Illinois. The announcement comes as Wayfair celebrates the one-year anniversary of its Wilmette location, which has demonstrated impressive metrics:

The Wilmette store has welcomed over 720,000 visitors, achieved a 70% NPS score, created 120+ local jobs, and shown 15% higher growth in Illinois compared to the national average. Category growth in Chicago includes a 50%+ increase in impulse purchases and 35%+ increase in high-consideration purchases.

The new 114,000-square-foot Yonkers location will feature 19 departments and will be situated in Ridge Hill, offering convenient access to Manhattan and Westchester. The store's proximity to Wayfair's New Jersey fulfillment center will enable fast delivery of large items.

Wayfair (NYSE: W) ha annunciato l'apertura di un nuovo grande negozio al dettaglio a Yonkers, New York all'inizio del 2027, a seguito del successo del suo negozio principale a Wilmette, Illinois. L'annuncio arriva mentre Wayfair celebra il primo anniversario della sede di Wilmette, che ha mostrato risultati impressionanti:

Il negozio di Wilmette ha accolto oltre 720.000 visitatori, raggiunto un punteggio NPS del 70%, creato più di 120 posti di lavoro locali e registrato una crescita del 15% superiore rispetto alla media nazionale in Illinois. La crescita delle categorie a Chicago include un aumento di oltre il 50% negli acquisti d'impulso e un incremento superiore al 35% negli acquisti ad alta considerazione.

La nuova sede di 114.000 piedi quadrati a Yonkers comprenderà 19 reparti e sarà situata a Ridge Hill, offrendo un accesso comodo a Manhattan e Westchester. La vicinanza del negozio al centro di distribuzione Wayfair nel New Jersey permetterà una consegna rapida degli articoli di grandi dimensioni.

Wayfair (NYSE: W) ha anunciado planes para abrir una nueva tienda minorista de gran formato en Yonkers, Nueva York a principios de 2027, tras el éxito de su tienda principal en Wilmette, Illinois. El anuncio se produce mientras Wayfair celebra el primer aniversario de su ubicación en Wilmette, que ha mostrado métricas impresionantes:

La tienda de Wilmette ha recibido más de 720,000 visitantes, alcanzado un 70% de puntuación NPS, creado más de 120 empleos locales y mostrado un crecimiento un 15% superior en Illinois en comparación con el promedio nacional. El crecimiento por categorías en Chicago incluye un aumento de más del 50% en compras impulsivas y un incremento superior al 35% en compras de alta consideración.

La nueva ubicación de 114,000 pies cuadrados en Yonkers contará con 19 departamentos y estará situada en Ridge Hill, ofreciendo acceso conveniente a Manhattan y Westchester. La proximidad de la tienda al centro de cumplimiento de Wayfair en Nueva Jersey permitirá una entrega rápida de artículos grandes.

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윌메� 매장은 72� � 이상� 방문�� 맞이했으�, 70% NPS 점수� 달성했고, 120� 이상� 지� 일자�� 창출했으�, 일리노이 주에� 전국 평균 대� 15% 높은 성장� 기록했습니다. 시카� � 카테고리 성장률은 충동구매가 50% 이상 증가하고, 신중� 구매� 35% 이상 증가했습니다.

새로� 용커� 매장(면적 114,000평방피트)은 19� 부서를 갖추� 리지 힐에 위치하여 맨해튼과 웨스트체스터� 편리하게 접근� � 있습니다. 또한, 매장� 웨이페어 뉴저지 물류 센터와 가까워 대� 상품� 빠른 배송� 가능할 것입니다.

Wayfair (NYSE : W) a annoncé son projet d'ouvrir un nouveau magasin de grande surface à Yonkers, New York début 2027, suite au succès de son magasin phare à Wilmette, dans l'Illinois. Cette annonce intervient alors que Wayfair célèbre le premier anniversaire de son magasin de Wilmette, qui a affiché des résultats impressionnants :

Le magasin de Wilmette a accueilli plus de 720 000 visiteurs, obtenu un score NPS de 70%, créé plus de 120 emplois locaux et enregistré une croissance supérieure de 15% dans l'Illinois par rapport à la moyenne nationale. La croissance des catégories à Chicago inclut une augmentation de plus de 50% des achats impulsifs et une hausse de plus de 35% des achats à forte considération.

Le nouveau magasin de 10 590 mètres carrés à Yonkers comprendra 19 départements et sera situé à Ridge Hill, offrant un accès pratique à Manhattan et Westchester. La proximité du magasin avec le centre de distribution Wayfair du New Jersey permettra une livraison rapide des articles volumineux.

Wayfair (NYSE: W) hat Pläne angekündigt, Anfang 2027 ein neues großformatiges Einzelhandelsgeschäft in Yonkers, New York zu eröffnen, nach dem Erfolg seines Flaggschiff-Geschäfts in Wilmette, Illinois. Die Ankündigung erfolgt zum einjährigen Jubiläum des Standorts Wilmette, der beeindruckende Kennzahlen vorweisen kann:

Das Wilmette-Geschäft hat über 720.000 Besucher empfangen, eine 70% NPS-Bewertung erreicht, mehr als 120 lokale Arbeitsplätze geschaffen und ein 15% höheres Wachstum in Illinois im Vergleich zum nationalen Durchschnitt gezeigt. Das Wachstum der Kategorien in Chicago umfasst einen Anstieg der Impulskäufe um über 50% und der Überlegungskäufe um mehr als 35%.

Der neue 114.000 Quadratfuß große Standort in Yonkers wird 19 Abteilungen umfassen und in Ridge Hill liegen, mit bequemen Zugang zu Manhattan und Westchester. Die Nähe des Geschäfts zum Wayfair-Fulfillment-Center in New Jersey ermöglicht eine schnelle Lieferung großer Artikel.

Positive
  • Over 720,000 visitors to Wilmette store in first year, with 50% of purchasing customers being new to Wayfair
  • Strong 70% Net Promoter Score (NPS) at Wilmette location
  • 15% higher growth rate in Illinois compared to national average
  • Significant category growth with 50%+ increase in impulse purchases and 35%+ increase in high-consideration purchases
  • Strategic location near New Jersey fulfillment center enabling fast delivery
  • Creation of 120+ local jobs at Wilmette location
Negative
  • None.

Insights

Wayfair's physical retail expansion shows promising early results with strong metrics from their first store, signaling potential omnichannel growth.

Wayfair's announcement of a new 114,000 square foot store in Yonkers represents a significant evolution in their omnichannel strategy, backed by impressive performance data from their Wilmette location. The first-year metrics are particularly telling: over 720,000 visitors, a customer NPS exceeding 70%, and most importantly, over 50% of purchasing customers being new to the Wayfair brand. This customer acquisition strength suggests the physical stores are functioning as effective marketing channels, not just sales outlets.

The 15% higher growth rate in Illinois compared to national averages demonstrates that physical retail presence can accelerate regional market penetration. Even more revealing is the category-specific growth: 50%+ increase in impulse purchases and 35%+ increase in high-consideration purchases in the Chicago DMA. This indicates the physical stores are capturing sales in both ends of the spectrum - small-ticket items that might have high shipping-to-value ratios online, and complex purchases where in-person browsing creates value.

The strategy of placing the Yonkers store near Wayfair's New Jersey fulfillment center demonstrates intelligent integration of their supply chain with the retail footprint. This proximity enables fast delivery of large items, creating a seamless shopping experience that leverages existing infrastructure. The Ridge Hill location in Westchester County positions Wayfair to capture affluent suburban customers while still being accessible to Manhattan residents, maximizing their potential market reach in one of the most valuable retail markets in the country.

The timing sequence of store openings (Wilmette in 2024, Atlanta in 2026, and Yonkers in 2027) suggests a measured approach to expansion, allowing for operational learnings between openings rather than an aggressive but potentially risky simultaneous rollout.

BOSTON, May 15, 2025 /PRNewswire/ --Wayfair Inc.(NYSE: W), the destination for all things home, today announced plans for its next large-format retail store in Yonkers, New York, set to open in early 2027. The news comes as the company celebrates the one-year anniversary of its inaugural large-format store in Wilmette, Illinois—a milestone that underscores Wayfair's growing success in physical retail and its evolving omnichannel strategy.

The Yonkers announcement follows the previously revealed plans for Wayfair's Atlanta store, slated to open in 2026, further demonstrating its commitment to scaling its in-person retail presence in key markets across the country.

"Over the past year, we've seen firsthand how a thoughtfully designed physical store can deepen engagement, drive growth, and introduce the Wayfair brand to entirely new audiences," said Liza Lefkowski, vice president of merchandising and stores at Wayfair. "The upcoming Yonkers store builds on that momentum—bringing our immersive retail experience to the New York metro area and delivering the same inspiration, convenience, and flexibility our customers have come to expect."

Wilmette Store Sets the Standard in Year One

Key highlights from Wilmette's first year include:

  • Over 720,000 visitors welcomed since opening.
  • Over 50% of purchasing customers were new to the Wayfair brand.
  • A customer Net Promoter Score (NPS) of over 70% since opening.
  • 120+ local jobs created, contributing to the area's economic vitality.
  • 15% higher growth rate in Illinois compared to the national average.
  • Significant category growth in the Chicago DMA:
    • 50%+ increase in lower-ticket impulse purchases (e.g., candles, kitchen accessories).
    • 35%+ increase in high-consideration purchases (e.g., bathroom renovations, kitchen cabinets).
  • In-store events consistently attract 75+ guests, most of whom are first-time visitors—making these events a key part of Wayfair's community marketing strategy.
  • Ongoing partnership with to help create solutions that uplift the community.

Memorial Day weekend (May 24-26) will kick off celebrations of the first year anniversary of the Wilmette store, including:

  • Memorial Day sale offering up to 70% site-wide and an extra 10% off in-store.
  • Birthday cake for the first 100 customers each day, Saturday, May 24 through Monday, May 26.
  • Family-friendly entertainment, prizes and more.

Yonkers Store to Bring the Experience to the New York Metro

The Yonkers store will extend this success to one of the country's most dynamic markets. At approximately 114,000 square feet, the location will feature 19 departments showcasing furniture, décor, outdoor living, home improvement, and more—all organized by style and to help customers easily navigate the store. The store will also feature a large assortment of items, so shoppers can feel confident they're seeing some of the most trusted products, carefully reviewed by Wayfair for quality and value.

"New York is one of the most design-forward markets in the world, and Yonkers gives us the space to bring our retail vision to life," said Lefkowski. "This location lets us serve everyone from Manhattan to Westchester and beyond with an inspiring, full-scale shopping experience that Wayfair is known for."

The store will be located within , a modern open-air lifestyle center in Westchester County, offering a vibrant, community-oriented environment. In addition to a large selection of items that are available to take home that day, its proximity to Wayfair's New Jersey fulfillment center enables fast delivery of large items, enhancing the convenience of the in-store experience.

"Once again Yonkers is attracting innovative and transformative businesses to our city, like Wayfair," said Yonkers Mayor Mike Spano. "Wayfair is a premier go-to destination for home shopping and Yonkers is excited to be among the first markets to host its large-format retail store. We look forward to seeing their Yonkers store prosper and attract shoppers here from around the region."

Ridge Hill is owned by Jamestown, Nuveen AG˹ٷ Estate, and Taconic Partners through a joint venture partnership. Adam Schwegman and Morgan Liesenfelt, both of Jamestown, represented the property in the lease transaction.

About Wayfair

Wayfair is the destination for all things home, and we make it easy to create a home that is just right for you. Whether you're looking for that perfect piece or redesigning your entire space, Wayfair offers quality finds for every style and budget, and a seamless experience from inspiration to installation.

Wayfair's family of brands includes:

  • Wayfair: Every style. Every home.
  • AllModern: Modern made simple.
  • Birch Lane: Classic style for joyful living.
  • Joss & Main: The ultimate style edit for home.
  • Perigold: The destination for luxury home.
  • Wayfair Professional: A one-stop Pro shop.

Wayfair generated $11.9 billion in net revenue for the 12 months ended March 31, 2025 and is headquartered in Boston, Massachusetts with global operations.

Wayfair Media Relations:
Karoline Etter
[email protected]

Wayfair Investor Relations:
Ryan Barney
[email protected]

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SOURCE Wayfair Inc.

FAQ

When will Wayfair open its new store in Yonkers, New York?

Wayfair's new store in Yonkers, New York is set to open in early 2027.

How successful has Wayfair's Wilmette store been in its first year?

The Wilmette store has been highly successful, attracting over 720,000 visitors, achieving a 70% NPS score, creating 120+ local jobs, and showing 15% higher growth in Illinois compared to the national average.

How big will the new Wayfair store in Yonkers be?

The Yonkers store will be approximately 114,000 square feet and will feature 19 departments showcasing furniture, décor, outdoor living, and home improvement.

What impact has Wayfair's Wilmette store had on category sales?

The Wilmette store drove a 50%+ increase in lower-ticket impulse purchases and a 35%+ increase in high-consideration purchases in the Chicago DMA.

Where will Wayfair's Yonkers store be located?

The store will be located within Ridge Hill, a modern open-air lifestyle center in Westchester County, New York.
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