Suntory Global Spirits chooses Globant to build a Commercial Insights AI Agent and unlock Business Intelligence at Scale
Globant (NYSE: GLOB) has announced a strategic partnership with Suntory Global Spirits to develop a generative AI-powered Commercial Insights Agent. The AI solution aims to transform business operations by automating insight retrieval and supporting real-time decision-making across product development, marketing, sales, and strategy.
The Commercial Insights Agent significantly reduces operational costs by eliminating manual insight requests and compressing days of work into seconds. The system enables self-service intelligence, allowing teams to independently access data insights and generate reports without dependencies on other departments. The AI agent is trained on internal data to provide contextual recommendations and serves as a foundation for future use cases in brand planning, commercial forecasting, and innovation pipelines.
Globant (NYSE: GLOB) ha annunciato una partnership strategica con Suntory Global Spirits per sviluppare un Agente di Insights Commerciali basato su AI generativa. Questa soluzione AI mira a trasformare le operazioni aziendali automatizzando il recupero di informazioni e supportando decisioni in tempo reale in ambito sviluppo prodotto, marketing, vendite e strategia.
L'Agente di Insights Commerciali riduce significativamente i costi operativi eliminando le richieste manuali di informazioni e comprimendo giorni di lavoro in pochi secondi. Il sistema consente un intelligence self-service, permettendo ai team di accedere autonomamente ai dati e generare report senza dipendere da altri reparti. L'agente AI è addestrato su dati interni per fornire raccomandazioni contestuali e costituisce una base per futuri casi d'uso in pianificazione del brand, previsioni commerciali e pipeline di innovazione.
Globant (NYSE: GLOB) ha anunciado una asociación estratégica con Suntory Global Spirits para desarrollar un Agente de Insights Comerciales impulsado por IA generativa. La solución de IA tiene como objetivo transformar las operaciones comerciales automatizando la obtención de insights y apoyando la toma de decisiones en tiempo real en desarrollo de productos, marketing, ventas y estrategia.
El Agente de Insights Comerciales reduce significativamente los costos operativos al eliminar solicitudes manuales de insights y comprimir días de trabajo en segundos. El sistema permite una inteligencia de autoservicio, permitiendo a los equipos acceder de forma independiente a los datos y generar informes sin depender de otros departamentos. El agente de IA está entrenado con datos internos para ofrecer recomendaciones contextuales y sirve como base para futuros casos de uso en planificación de marca, pronósticos comerciales y pipelines de innovación.
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상업 인사이트 에이전트� 수동 인사이트 요청� 제거하고 며칠 걸리� 작업� � 초로 단축하여 운영 비용� 크게 절감합니�. � 시스템은 셀� 서비� 인텔리전�� 가능하� 하여 팀� 다른 부서에 의존하지 않고� 독립적으� 데이� 인사이트� 접근하고 보고서를 생성� � 있도� 합니�. AI 에이전트� 내부 데이터를 기반으로 컨텍스트� 맞는 추천� 제공하며, 브랜� 기획, 상업 예측, 혁신 파이프라� � 미래 활용 사례� 기반� 됩니�.
Globant (NYSE : GLOB) a annoncé un partenariat stratégique avec Suntory Global Spirits pour développer un Agent d'Insights Commerciaux alimenté par une IA générative. Cette solution d'IA vise à transformer les opérations commerciales en automatisant la récupération des insights et en soutenant la prise de décision en temps réel dans le développement produit, le marketing, les ventes et la stratégie.
L'Agent d'Insights Commerciaux réduit considérablement les coûts opérationnels en éliminant les demandes manuelles d'insights et en compressant des jours de travail en quelques secondes. Le système permet une intelligence en libre-service, permettant aux équipes d'accéder de manière autonome aux données et de générer des rapports sans dépendre d'autres départements. L'agent IA est formé sur des données internes pour fournir des recommandations contextuelles et sert de base pour de futurs cas d'usage en planification de marque, prévisions commerciales et pipelines d'innovation.
Globant (NYSE: GLOB) hat eine strategische Partnerschaft mit Suntory Global Spirits angekündigt, um einen generativen KI-gestützten Commercial Insights Agent zu entwickeln. Die KI-Lösung soll Geschäftsprozesse transformieren, indem sie die Gewinnung von Erkenntnissen automatisiert und Echtzeit-Entscheidungen in Produktentwicklung, Marketing, Vertrieb und Strategie unterstützt.
Der Commercial Insights Agent reduziert die Betriebskosten erheblich, indem manuelle Anfragen nach Erkenntnissen entfallen und Arbeit, die früher Tage dauerte, auf Sekunden komprimiert wird. Das System ermöglicht Self-Service-Intelligence, sodass Teams eigenständig auf Dateninsights zugreifen und Berichte erstellen können, ohne auf andere Abteilungen angewiesen zu sein. Der KI-Agent wird mit internen Daten trainiert, um kontextbezogene Empfehlungen zu geben und dient als Grundlage für zukünftige Anwendungsfälle in Markenplanung, kommerzieller Prognose und Innovationspipelines.
- Implementation of AI agent reduces operational costs by eliminating manual insight requests
- Compression of days of work into seconds for faster decision-making
- Self-service intelligence capability eliminates bottlenecks between teams
- Platform serves as foundation for future AI use cases across various business functions
- None.
Insights
Globant's AI partnership with Suntory demonstrates practical enterprise AI implementation, strengthening its market position in high-value digital transformation services.
Globant's partnership with Suntory Global Spirits represents a significant practical application of generative AI technology in the enterprise space. Rather than theoretical AI use cases, this implementation delivers tangible business value by transforming days of analytics work into seconds and enabling real-time decision support across multiple business functions.
The Commercial Insights Agent creates several strategic advantages for Globant. First, it establishes the company as capable of delivering enterprise-grade AI solutions to global industry leaders, positioning them competitively in the high-growth AI services market. Second, the solution targets critical business pain points around data accessibility and decision velocity that affect virtually every large enterprise.
What's particularly valuable about this implementation is its horizontal applicability across multiple business functions (sales, marketing, product development) rather than being siloed to a single department. The mention that this serves as a foundational template for additional AI agent use cases suggests potential for expanded work with Suntory, creating opportunities for ongoing revenue rather than a one-time project.
This partnership aligns perfectly with Globant's strategic positioning as a digital transformation partner rather than just a technology provider. By automating insight retrieval and reducing operating costs tied to traditional business intelligence workflows, Globant demonstrates its ability to deliver solutions that directly impact business performance metrics that executives care about.
- Globant is partnering with Suntory Global Spirits to build a generative AI-powered Commercial Insights Agent
- With the Agent, Suntory Global Spirits employees can access data insights and self-service intelligence, speeding up decision-making across product development, marketing, sales and strategy
The AI-powered agent can interpret complex business questions across dashboards, reports, and unstructured documentation for Suntory Global Spirits, eliminating the need for manual insight requests. By automating insight retrieval, the Commercial Insights Agent reduces operating costs tied to traditional business intelligence workflows and significantly reduces time-to-action. What once required multiple cycles of back-and-forth between business and analytics teams can now be executed on demand, freeing up employees to focus on higher-value strategic tasks.
"Our work with Suntory Global Spirits exemplifies how visionary companies can harness the power of agentic and generative AI to fundamentally transform the way they operate," said Santiago Noziglia, Retail, CPG and Automotive AI Studio CEO at Globant. "The Commercial Insights Agent is more than a productivity tool; it's a strategic enabler that redefines how teams access knowledge, make decisions, and unlock growth. Together, we're pushing the boundaries of what's possible when building an AI-powered enterprise."
Additional benefits of the Commercial Insights Agent include:
- Self-serve decision support at scale: Teams at Suntory Global Spirits, especially across marketing, sales and product management, can independently access data insights, ask questions, or generate reports without bottlenecks or dependencies on other teams.
- Contextual recommendations powered by GenAI: The Commercial Insights Agent is trained on internal data to provide contextual GenAI recommendations that speed up decision-making.
- AI Agent foundation: The Commercial Insights Agent is just the beginning for Suntory Global Spirits, which can now use the agent as a template for new use cases across brand planning, commercial forecasting and innovation pipelines.
To learn more about Globant's AI-powered tools, visit .
About Globant
At Globant, we create the digitally-native products that people love. We bridge the gap between businesses and consumers through technology and creativity, leveraging our expertise in AI. We dare to digitally transform organizations and strive to delight their customers.
- We have more than 31,100 employees and are present in 36 countries across 5 continents, working for companies like Google, Electronic Arts, and Santander, among others.
- We were named a Worldwide Leader in AI Services (2023) and a Worldwide Leader in Media Consultation, Integration, and Business Operations Cloud Service Providers (2024) by IDC MarketScape report.
- We are the fastest-growing IT brand and the 5th strongest IT brand globally (2024), according to Brand Finance.
- We were featured as a business case study at Harvard, MIT, and Stanford.
- We are active members of The Green Software Foundation (GSF) and the Cybersecurity Tech Accord.
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