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Q3 2025 Insurance Labor Market Study Results Reflect Employment Growth

CHICAGO--(BUSINESS WIRE)-- The latest iteration of the Semi-Annual U.S. Insurance Labor Market Study, conducted by , the leading provider of talent to the insurance industry, and (NYSE: AON), a leading global professional services firm, found 86% of respondents intend to increase or maintain staff size in the next 12 months.

鈥淥verall, the insurance labor market has remained strong and stable,鈥� said , senior vice president of executive search and business development at The Jacobson Group. 鈥淲hile moderate, the industry's employment growth over the past year exceeded the levels anticipated in last July鈥檚 study. Staff reduction levels were also lower than planned.鈥�

鈥淛ust over half of companies anticipate staffing increases over the next 12 months, which has stayed relatively flat throughout the past two years,鈥� added Jeff Rieder, partner and head of performance benchmarking for Aon鈥檚 Strategy and Technology Group. 鈥淢any companies anticipate increases in business volume and expansion into new markets driving the need for additional roles to support growth plans.鈥�

Some of the study鈥檚 key findings include the following:

• In the next 12 months, 53% of insurance carriers plan to increase staff, which is 2 points lower than reported in the January 2025 study. Thirty-three percent plan to maintain their current staff size.
• Technology, underwriting and claims roles are the industry鈥檚 greatest need.
• Eighty-one percent of companies expect to grow revenue during the next 12 months; this is 7 points higher than the January 2025 study.
• During the next six months, 78% of carriers expect most employees to work a hybrid schedule, up 3 points from the January 2025 study. Eight percent require employees in the office every day, up from 4% in July 2025.
• Compared to July 2024, recruiting difficulty has decreased in nine of 12 categories. Actuarial, executive and analytics roles remain the most challenging to fill.
• If carriers follow through on their plans, the industry will see a 1.03% increase in employment during the next 12 months.

For more highlights and commentary, view .

The insurance labor market study has been conducted semi-annually since 2009. Collecting revenue and hiring projections from carriers across all sectors of the industry, it provides a valuable look at the insurance labor market outlook and hiring trends.

The study鈥檚 next iteration will occur in January 2026. To be alerted when it opens, .

About The Jacobson Group:

is the leading provider of talent to the insurance industry. For more than 50 years, Jacobson has been connecting insurance organizations with professionals at all levels across all industry verticals. Jacobson provides insurance talent solutions to support virtually any human capital need. We offer services and comprehensive staffing solutions, including , and .

Follow The Jacobson Group on , , and .

About Aon:

(NYSE: AON) exists to shape decisions for the better 鈥� to protect and enrich the lives of people around the world. Through actionable analytic insight, globally integrated Risk Capital and Human Capital expertise, and locally relevant solutions, our colleagues provide clients in over 120 countries with the clarity and confidence to make better risk and people decisions that help protect and grow their businesses.

Follow Aon on , , and . Stay up-to-date by visiting Aon鈥檚 and sign up for news alerts .

Aon UK Limited is authorised and regulated by the Financial Conduct Authority for the provision of regulated products and services in the UK. Registered in England and Wales. Registered number: 00210725. Registered Office: The Aon Centre, The Leadenhall Building, 122 Leadenhall Street, London EC3V 4AN. Tel: 020 7623 5500. Aon is not responsible for the content of the third party website.

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The Jacobson Group

Whitney Stephens

[email protected]

Aon plc

Andrew Wragg

+44 (0) 7595 217168

[email protected]

Source: The Jacobson Group