Concentrix Acquires SAI Digital to Supercharge its Digital Commerce and Customer Experience Tech Solutions
Concentrix (NASDAQ: CNXC), a global technology and services leader, has announced the acquisition of SAI Digital, an end-to-end digital commerce and customer experience technology solutions company. The strategic acquisition strengthens Concentrix's presence in Vietnam and enhances its digital capabilities across the Asia Pacific region.
SAI Digital brings expertise in e-commerce and technology solutions, featuring strategic partnerships with leading technology providers and a proprietary AI solution suite. The company's established delivery center in Vietnam supports clients across Japan, Korea, Singapore, and other APAC markets.
The integration aims to boost Concentrix's digital and AI capabilities, deepen regional expertise, and enhance offerings for clients seeking to optimize e-commerce performance and customer experiences. Financial terms of the transaction were not disclosed.
Concentrix (NASDAQ: CNXC), leader globale nella tecnologia e nei servizi, ha annunciato l'acquisizione di SAI Digital, societ脿 specializzata in soluzioni tecnologiche end-to-end per il commercio digitale e l'esperienza cliente. Questa operazione strategica rafforza la presenza di Concentrix in Vietnam e potenzia le sue competenze digitali nella regione Asia-Pacifico.
SAI Digital apporta competenze nell'e鈥慶ommerce e nelle soluzioni tecnologiche, inclusi partenariati con importanti fornitori tecnologici e una suite proprietaria di soluzioni basate sull'IA. Il centro operativo gi脿 consolidato in Vietnam serve clienti in Giappone, Corea, Singapore e in altri mercati APAC.
L'integrazione punta a incrementare le capacit脿 digitali e di intelligenza artificiale di Concentrix, approfondire l'expertise regionale e ampliare l'offerta per i clienti che desiderano ottimizzare le performance e l'esperienza d'acquisto online. I termini finanziari dell'operazione non sono stati resi noti.
Concentrix (NASDAQ: CNXC), l铆der global en tecnolog铆a y servicios, ha anunciado la adquisici贸n de SAI Digital, una empresa de soluciones tecnol贸gicas integrales para comercio digital y experiencia del cliente. Esta operaci贸n estrat茅gica refuerza la presencia de Concentrix en Vietnam y ampl铆a sus capacidades digitales en la regi贸n Asia-Pac铆fico.
SAI Digital aporta experiencia en comercio electr贸nico y soluciones tecnol贸gicas, con alianzas estrat茅gicas con proveedores tecnol贸gicos de primer nivel y una suite propia de soluciones basadas en IA. Su centro de entrega establecido en Vietnam atiende a clientes en Jap贸n, Corea, Singapur y otros mercados APAC.
La integraci贸n pretende potenciar las capacidades digitales y de IA de Concentrix, profundizar el conocimiento regional y mejorar la oferta para clientes que buscan optimizar el rendimiento del comercio electr贸nico y la experiencia del cliente. No se divulgaron los t茅rminos financieros de la transacci贸n.
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Concentrix (NASDAQ: CNXC), leader mondial des technologies et des services, a annonc茅 l'acquisition de SAI Digital, une entreprise fournissant des solutions technologiques de bout en bout pour le commerce num茅rique et l'exp茅rience client. Cette acquisition strat茅gique renforce la pr茅sence de Concentrix au Vietnam et am茅liore ses capacit茅s digitales dans la r茅gion Asie-Pacifique.
SAI Digital apporte une expertise en e鈥慶ommerce et en solutions technologiques, avec des partenariats strat茅giques aupr猫s de grands fournisseurs technologiques et une suite propri茅taire de solutions IA. Son centre de livraison implant茅 au Vietnam prend en charge des clients au Japon, en Cor茅e, 脿 Singapour et dans d'autres march茅s APAC.
Cette int茅gration vise 脿 renforcer les capacit茅s digitales et d'IA de Concentrix, approfondir l'expertise r茅gionale et enrichir l'offre pour les clients souhaitant optimiser les performances du commerce en ligne et l'exp茅rience client. Les modalit茅s financi猫res de la transaction n'ont pas 茅t茅 divulgu茅es.
Concentrix (NASDAQ: CNXC), ein globaler Technologie- und Dienstleistungsf眉hrer, hat die 脺bernahme von SAI Digital bekannt gegeben, einem Anbieter ganzheitlicher Technologie颅l枚sungen f眉r digitalen Handel und Kundenerlebnisse. Die strategische Akquisition st盲rkt die Pr盲senz von Concentrix in Vietnam und erweitert die digitalen F盲higkeiten in der Asien-Pazifik-Region.
SAI Digital bringt Fachwissen im E鈥慍ommerce und in technologischen L枚sungen ein, darunter strategische Partnerschaften mit f眉hrenden Technologieanbietern sowie eine eigene Suite von KI鈥慙枚sungen. Das etablierte Delivery鈥慍enter in Vietnam betreut Kunden in Japan, Korea, Singapur und weiteren APAC鈥慚盲rkten.
Die Integration zielt darauf ab, die digitalen und KI鈥慒盲higkeiten von Concentrix zu steigern, die regionale Expertise zu vertiefen und das Angebot f眉r Kunden zu verbessern, die ihre E鈥慍ommerce鈥慙eistungen und Kundenerlebnisse optimieren m枚chten. Zu den finanziellen Bedingungen der Transaktion wurden keine Angaben gemacht.
- Strategic expansion of digital commerce and CX technology capabilities in APAC region
- Access to SAI Digital's proprietary AI solution suite and technology partnerships
- Enhanced presence in Vietnam as a strategic delivery hub
- Strengthened capability to serve key APAC markets including Japan, Korea, and Singapore
- Financial terms and transaction value not disclosed, limiting assessment of deal impact
- Integration costs and potential challenges not addressed in the announcement
Insights
Concentrix's acquisition of SAI Digital strengthens APAC presence, enhances digital commerce and AI capabilities for strategic growth.
Concentrix's acquisition of SAI Digital represents a strategic move to enhance its technology stack in digital commerce and customer experience solutions, with particular focus on the Asia Pacific market. The deal brings three key assets to Concentrix: specialized e-commerce platform expertise, proprietary AI solutions for online businesses, and expanded delivery capabilities through SAI's Vietnam operations.
This transaction aligns perfectly with the ongoing digital transformation in customer experience management, where AI-enhanced commerce solutions are becoming essential competitive differentiators. By integrating SAI's capabilities, Concentrix gains valuable IP in AI-powered commerce acceleration tools at a time when clients are demanding more sophisticated digital solutions.
The Vietnam delivery center acquisition is particularly notable as it provides Concentrix access to a growing tech talent pool in a region with lower operational costs compared to more established markets like Singapore or Japan. This should enhance Concentrix's ability to serve clients across Japan, Korea, Singapore and other APAC markets while potentially improving margins.
While financial terms weren't disclosed, this appears to be a capability-focused acquisition rather than purely revenue-driven. The deal should strengthen Concentrix's position against competitors in the digital CX space by enhancing its ability to deliver end-to-end commerce solutions with integrated AI capabilities. The transaction represents a clear continuation of Concentrix's strategy to build comprehensive technology-enabled service offerings beyond traditional customer experience management.
Further strengthening its technology capabilities in the Asia Pacific region
NEWARK, Calif., Sept. 03, 2025 (GLOBE NEWSWIRE) -- Concentrix Corporation (NASDAQ: CNXC), a global technology and services leader, today announced its acquisition of SAI Digital鈥� an end-to-end digital commerce and customer experience (CX) technology solutions company鈥� scaling its presence in Vietnam as a strategic hub to deliver innovation and intelligent experiences for global brands.
SAI Digital brings deep expertise in e-commerce and technology solutions鈥攄esigning, building, and running platforms that scale. It has strategic partnerships with leading technology providers in digital commerce and CX, complemented by a proprietary AI solution suite to accelerate online businesses. The company has a strong presence in the Asia Pacific (APAC) region and an established delivery center in Vietnam that supports clients across Japan, Korea, Singapore and more.
By integrating SAI Digital into its APAC business, Concentrix is boosting its digital and AI capabilities across digital commerce and customer experience. The move deepens its regional expertise in technology, AI, and marketing, providing Concentrix clients with enhanced offerings and intelligent solutions to optimize e-commerce performance, elevate customer experiences, and fuel digital growth. Concentrix has seen strong growth in the APAC region and bringing SAI Digital on board is expected to accelerate that momentum even further.
鈥淭his acquisition isn鈥檛 just about adding new capabilities鈥攊t鈥檚 about creating more value for our clients.鈥� said Chris Caldwell, President and CEO, Concentrix. 鈥淏y expanding in Vietnam, we鈥檙e strengthening our ability to deliver world-class technology and end-to-end solutions at speed and scale across APAC. It positions us to help our clients innovate faster, run smarter, and power the intelligent experiences their customers expect.鈥�
鈥淭his is an exciting chapter in the SAI Digital journey and together we will bring greater benefits to our clients, faster.鈥� said Suhas Hiwale, CEO, SAI Digital. 鈥淥ur vision has always been to empower brands to reshape the present, so they can confidently lead the future, and as our long-term partner, we knew that Concentrix was the right choice to accelerate that vision.鈥�
Terms of the transaction were not disclosed.
About us: Powering a World That Works
Concentrix Corporation (NASDAQ: CNXC), a Fortune鈥�500庐 company, is the global technology and services leader that powers the world鈥檚 best brands, today and into the future. We鈥檙e solution-focused, tech-powered, intelligence-fueled. Every day, we design, build, and run fully integrated, end-to-end solutions at speed and scale across the entire enterprise, helping over 2,000 clients solve their toughest business challenges. With unique data and insights, deep industry expertise, and advanced technology solutions, we鈥檙e the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. Delivering outcomes unimagined across every major vertical in 70+ markets. Virtually everywhere. Visit concentrix.com to learn more.
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Safe Harbor Statement
This news release includes forward-looking statements within the meaning of Section 27A of the Securities Act of 1933, as amended and Section 21E of the Securities Exchange Act of 1934, as amended. Forward-looking statements include, but are not limited to, statements regarding the company鈥檚 and SAI Digital鈥檚 capabilities, the company鈥檚 growth in APAC, the potential benefits associated with use of the company鈥檚 and SAI Digital鈥檚 AI and other solutions, including e-commerce performance, customer experience and digital growth, and statements that include words such as believe, expect, may, will, provide, could and should and other similar expressions. These forward-looking statements are inherently uncertain and involve substantial risks and uncertainties that could cause actual results to differ materially from those expressed or implied by such statements. Risks and uncertainties include, among other things, risk related to the ability to successfully integrate the SAI Digital business, risks related to general economic conditions, risks related to the company鈥檚 ability to successfully execute its strategy, competitive conditions in the company鈥檚 industry, and other factors contained in the Company鈥檚 Annual Report on Form 10-K for the fiscal year ended November 30, 2023 filed with the Securities and Exchange Commission and subsequent SEC filings. We do not undertake a duty to update forward-looking statements, which speak only as of the date on which they are made.
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FAQ
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