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Cisco Supercharges Observability with Agentic AI for AG真人官方-Time Business Insights

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Cisco (NYSE:CSCO) has unveiled enhanced AI-powered Splunk Observability solutions to strengthen enterprise resilience and improve digital operations monitoring. The announcement introduces agentic AI innovations that automate telemetry collection, alert configuration, issue detection, and root cause analysis.

Key features include AI Troubleshooting Agents, Event iQ for alert correlation, ITSI Episode Summarization, and specialized monitoring for AI agents and infrastructure. The platform also offers enhanced business insights, digital experience analytics, and deeper integration with Cisco ThousandEyes for comprehensive network performance visibility.

Cisco (NYSE:CSCO) ha presentato soluzioni potenziate di Splunk Observability basate sull'IA per rafforzare la resilienza aziendale e migliorare il monitoraggio delle operazioni digitali. L'annuncio introduce innovazioni di IA agentica che automatizzano la raccolta della telemetria, la configurazione degli avvisi, il rilevamento dei problemi e l'analisi delle cause principali.

Le funzionalit脿 chiave includono AI Troubleshooting Agents, Event iQ per la correlazione degli avvisi, ITSI Episode Summarization e monitoraggio specializzato per agenti IA e infrastrutture. La piattaforma offre anche approfondimenti aziendali potenziati, analisi dell'esperienza digitale e un'integrazione pi霉 profonda con Cisco ThousandEyes per una visibilit脿 completa delle prestazioni di rete.

Cisco (NYSE:CSCO) ha presentado soluciones mejoradas de Splunk Observability impulsadas por IA para fortalecer la resiliencia empresarial y mejorar el monitoreo de operaciones digitales. El anuncio introduce innovaciones de IA agentiva que automatizan la recopilaci贸n de telemetr铆a, la configuraci贸n de alertas, la detecci贸n de incidencias y el an谩lisis de la causa ra铆z.

Las funciones clave incluyen AI Troubleshooting Agents, Event iQ para la correlaci贸n de alertas, ITSI Episode Summarization y monitorizaci贸n especializada para agentes de IA e infraestructura. La plataforma tambi茅n ofrece mejores insights de negocio, an谩lisis de la experiencia digital e integraci贸n m谩s profunda con Cisco ThousandEyes para una visibilidad integral del rendimiento de la red.

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欤检殧 旮半姤鞙茧電� AI Troubleshooting Agents, 瓴诫炒 靸侁磤攵勳劃鞚� 鞙勴暅 Event iQ, ITSI Episode Summarization, AI 鞐愳澊鞝勴姼 氚� 鞚疙攧霛� 鞝勳毄 氇媹韯半鞚� 韽暔霅╇媹雼�. 霕愴暅 頂岆灚韽检潃 頄レ儊霅� 牍勳雼堨姢 鞚胳偓鞚错姼, 霐旍韯� 瓴巾棙 攵勳劃 氚� 雱ろ姼鞗岉伂 靹彪姤 臧鞁滌劚鞚� 鞙勴暅 Cisco ThousandEyes鞕鞚� 鞁傅 韱淀暕鞚� 鞝滉车頃╇媹雼�.

Cisco (NYSE:CSCO) a d茅voil茅 des solutions Splunk Observability am茅lior茅es et propuls茅es par l'IA pour renforcer la r茅silience des entreprises et am茅liorer la surveillance des op茅rations num茅riques. L'annonce introduit des innovations d'IA agentive qui automatisent la collecte de t茅l茅m茅trie, la configuration des alertes, la d茅tection des incidents et l'analyse des causes profondes.

Parmi les fonctionnalit茅s cl茅s figurent les AI Troubleshooting Agents, Event iQ pour la corr茅lation des alertes, ITSI Episode Summarization et une surveillance sp茅cialis茅e pour les agents IA et les infrastructures. La plateforme propose 茅galement des insights business renforc茅s, des analyses de l'exp茅rience digitale et une int茅gration plus pouss茅e avec Cisco ThousandEyes pour une visibilit茅 compl猫te des performances r茅seau.

Cisco (NYSE:CSCO) hat verbesserte, KI-gest眉tzte Splunk Observability-L枚sungen vorgestellt, um die Unternehmensresilienz zu st盲rken und das Monitoring digitaler Abl盲ufe zu verbessern. Die Ank眉ndigung umfasst agentische KI-Innovationen, die die Telemetrie-Erfassung, Alarmkonfiguration, Problemerkennung und Ursachenanalyse automatisieren.

Zu den Hauptfunktionen z盲hlen AI Troubleshooting Agents, Event iQ zur Alarmkorrelation, ITSI Episode Summarization sowie spezialisierte 脺berwachung f眉r KI鈥慉genten und Infrastruktur. Die Plattform bietet zudem erweiterte Business-Insights, Analysen der digitalen Erfahrung und eine tiefere Integration mit Cisco ThousandEyes f眉r umfassende Netzwerkleistungs-Sichtbarkeit.

Positive
  • Introduction of AI-powered automation for telemetry collection and alert configuration
  • Enhanced monitoring capabilities for AI applications and infrastructure performance
  • Unified observability across traditional and microservices environments
  • Integration with Cisco ThousandEyes for comprehensive network visibility
Negative
  • Many announced features are still in alpha or private preview phase
  • Timeline for product releases subject to change and uncertainty

Insights

Cisco's new agentic AI Splunk features significantly enhance its observability capabilities, strengthening its competitive position in the rapidly growing AI monitoring market.

Cisco's announcement of agentic AI-powered Splunk Observability represents a strategic evolution in their product portfolio. This enhancement directly addresses two critical market needs: managing increasingly complex IT environments and providing specialized monitoring for AI systems.

The new AI Troubleshooting Agents and Event iQ features tackle the growing problem of alert fatigue in IT operations by automatically correlating and summarizing incidents. This automation could substantially reduce mean time to resolution (MTTR) for customers, a key metric in the observability space that directly impacts operational efficiency.

Most notably, Cisco is positioning itself at the forefront of AI observability with capabilities to monitor AI agents, LLMs, and AI infrastructure. This is particularly timely as organizations struggle with AI governance, cost management, and performance monitoring of their growing AI deployments. The ability to track AI system quality, security, and cost addresses the emerging need for AI governance and risk management.

The integration of business context into technical observability through Business Insights is particularly valuable, as it bridges the gap between IT metrics and business outcomes鈥攁 persistent challenge for enterprises. By correlating application performance with business processes like checkout flows and loan processing, Cisco is elevating observability from a technical tool to a business intelligence solution.

The unification of Splunk AppDynamics and Observability Cloud, plus integration with ThousandEyes, creates a comprehensive observability platform spanning applications, infrastructure, and networks. This positions Cisco competitively against fragmented offerings from competitors and provides an advantage in enterprise sales where simplification of vendor relationships is valued.

Splunk Observability unlocks听actionable AI insights to help organizations improve the reliability of their entire digital estate听

BOSTON, Sept. 9, 2025 /PRNewswire/ --听SPLUNK .CONF25 -- Today Cisco announced听agentic AI-powered听Splunk Observability, an AI-native approach to observability that sets a new standard for how customers can strengthen their resilience. unifies observability across environments, surfaces actionable business context, and deploys AI-powered agents across the full incident response lifecycle, while monitoring both its performance and quality. Through integrations across Cisco technologies with Splunk, customers gain unmatched visibility and correlation of data insights across听their networks, infrastructure, and applications to improve the reliability of their entire digital estate.

"Our mission is clear 鈥� to help organizations put AI applications and agents to work, while retaining visibility and control," said Patrick Lin, SVP and GM of Splunk Observability. "With the latest innovations in Splunk Observability, we are empowering enterprises to proactively monitor their critical applications and digital services with ease, resolve issues before they escalate, and ensure the value and outcomes they derive from observability are commensurate with the cost."

Agentic AI is reshaping what it takes to build a leading observability practice. As AI-assisted coding gains steam, applications will be built with less human involvement. At the same time, a new wave of AI-enabled applications and AI agents demand specialized telemetry to confirm models are performing as intended 鈥� aligned to business purpose and cost. To keep pace, organizations need unified, in-context, visibility across all of these environments to prioritize issues based on business impact.

Agentic AI-powered observability: proactive detection, investigation and resolution
Splunk is advancing Cisco's AgenticOps vision through an enhanced Splunk Observability portfolio, supercharged by new agentic AI innovations. These innovations will deploy AI agents to automate telemetry collection and alert configuration, detect issues, identify root causes, and recommend fixes 鈥� freeing ITOps and engineering teams to focus on innovation. These advancements include:

  • AI Troubleshooting Agents:听Offered in Splunk Observability Cloud and Splunk AppDynamics, these agentic AI features automatically analyze incidents and surface potential root causes, helping users to quickly act on issues.
  • 贰惫别苍迟听颈蚕:听Offered in Splunk IT Service Intelligence (ITSI), Event iQ helps teams easily set up automated alert correlation to quickly reduce alert noise and gain clear context on grouped alerts.
  • ITSI Episode Summarization:听In conjunction with AI-driven alert correlation through Event iQ, Episode Summarization in Splunk ITSI automatically provides overviews of grouped alerts, including trends, impact and root cause, to help troubleshoot faster.

Observability for AI to monitor the performance of AI agents, LLMs, and infrastructure
As organizations integrate AI and large language models听(LLMs) into their applications and deploy AI agents, they need specialized analytics to help ensure their AI is behaving as intended. Splunk helps teams proactively monitor the health, security, and cost of their AI application stack, including agents, LLMs, and AI Infrastructure, with:

  • AI Agent Monitoring:听Monitors the quality, security, and cost of LLMs and AI agents听to determine whether models are performing at the right price and as intended, to align with business goals.
  • AI Infrastructure Monitoring:听Proactively monitors the health and consumption of AI infrastructure by alerting on bottlenecks and spikes across services to manage costs.

Unified observability that surfaces business and end-user impact
Cisco is bringing the best of and Splunk Observability Cloud together to provide a unified experience across three-tier and microservices environments, and deepening integration with Cisco ThousandEyes so ITOps, NetOps and Engineering teams can pinpoint the network's impact on application performance and end-user experience. The innovations include:

  • Business Insightsin Splunk Observability Cloud: Teams can correlate application performance with the real-time health of critical business processes, such as checkout, loan processing, and supply chain flows with minimal setup.
  • Digital Experience Analytics in听Splunk Observability Cloud:听Product and design teams can gain deep visibility into user journeys and behavior, accessing richer customer experience insights and a faster setup.
  • APM support for hybrid apps and business transactions in Splunk Observability Cloud: These capabilities strengthen APM for cloud-native applications and extend support for hybrid environments鈥攂uilding on Splunk AppDynamics' expertise in monitoring traditional three-tier applications. 听
  • Session Replay for AG真人官方 User Monitoring (RUM) for听Splunk AppDynamics and Splunk Observability Cloud: New Browser and Mobile Session Replay in Splunk AppDynamics and Splunk Observability Cloud will help teams optimize online experiences.
  • Splunk AppDynamics Agent:听Leveraging OpenTelemetry, this agent enables customers to collect data in either Splunk AppDynamics or Splunk Observability Cloud, enabling Splunk AppDynamics customers to use the observability offering that suits their needs.
  • Splunk Observability Cloud AG真人官方 User Monitoring (RUM) Integration with Cisco ThousandEyes:听Users can correlate real-user experience with network performance across owned and third-party domains, to help pinpoint regions or services affected by network bottlenecks.

"Through the new agentic AI innovations within Splunk Observability, Cisco offers organizations more proactive visibility and actionable insights into both their digital operations and AI system health and performance," said Torsten Volk, Principal Analyst, Application Modernization, Enterprise Strategy Group. "These kinds of capabilities are critical as enterprises look to scale AI in a controlled and reliable manner."

Availability:

  • Splunk AI Agent Monitoring, AI Troubleshooting Agents, ITSI Episode Summarization, Business Insights, Digital Experience Analytics, and Splunk RUM Integration with Cisco ThousandEyes听are available or will be available soon in Alpha (private preview).
  • All other innovations listed are now generally available to all global regions.

For more details on all of Splunk's .conf25 announcements, please visit our . Availability dates and regions are subject to change.

Many of the products and features mentioned are still in development and will be made available as they are finalized, subject to ongoing evolution in development and innovation. The timeline for their release is subject to change.

About Cisco
Cisco (NASDAQ: CSCO) is the worldwide technology leader that is revolutionizing the way organizations connect and protect in the AI era. For more than 40 years, Cisco has securely connected the world. With its industry leading AI-powered solutions and services, Cisco enables its customers, partners and communities to unlock innovation, enhance productivity and strengthen digital resilience. With purpose at its core, Cisco remains committed to creating a more connected and inclusive future for all. Discover more on and follow us on X at .听听

Cisco and the Cisco logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at . Third-party trademarks mentioned are the property of their respective owners. The use of the word 'partner' does not imply a partnership relationship between Cisco and any other company.

About Splunk LLC
Splunk, a Cisco company, helps build a safer and more resilient digital world. Organizations trust Splunk to prevent security, infrastructure and application issues from becoming major incidents, absorb shocks from digital disruptions, and accelerate digital transformation.

Splunk and the Splunk> logo are trademarks or registered trademarks of Cisco and/or its affiliates in the U.S. and other countries. A listing of Cisco's trademarks can be found at . Third-party trademarks mentioned are the property of their respective owners. The use of the word "'partner"' does not imply a partnership relationship between Cisco or its affiliates and any other company.

Futures Disclaimer: Many of the products and features mentioned are still in development and will be made available as they are finalized, subject to ongoing evolution in development and innovation. The timeline for their release is subject to change.

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SOURCE Cisco Systems, Inc.

FAQ

What new AI features did Cisco announce for Splunk Observability in 2025?

Cisco announced AI Troubleshooting Agents, Event iQ for alert correlation, and ITSI Episode Summarization. These features automate telemetry collection, alert configuration, and provide automated root cause analysis.

How does Cisco's new AI monitoring system work for LLMs and AI agents?

The system monitors the quality, security, and cost of LLMs and AI agents, ensuring models perform as intended while tracking infrastructure health and consumption to manage costs effectively.

What business insights capabilities are included in Splunk Observability Cloud?

The platform correlates application performance with real-time health of critical business processes such as checkout, loan processing, and supply chain flows, while providing digital experience analytics for user journey visibility.

When will Cisco's new Splunk Observability features become available?

Some features are currently generally available globally, while others like AI Agent Monitoring, AI Troubleshooting Agents, and Business Insights are in Alpha (private preview) with release dates subject to change.

How does the Cisco ThousandEyes integration enhance Splunk Observability?

The integration enables users to correlate real-user experience with network performance across owned and third-party domains, helping identify regions or services affected by network bottlenecks.
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