U.K. Enterprises Transform Networks with SDN, Cloud
Growth in hybrid and cloud-first networks reflects new priorities for resilience, security in organizations, ISG Provider Lens® report says
The 2025 ISG Provider Lens® Network � Software-Defined Solutions and Services report for the
“U.K. organizations are rethinking their network strategies to focus on measurable outcomes,� said Jon Harrod, partner and network advisory lead at ISG. “Cost control and operational efficiency are at the top of the enterprise agenda, and SDN solutions offer increased visibility and flexibility to optimize resource use and control spending.�
A key trend is the shift toward flexible, business-responsive networks, with companies in the
Building on this momentum, SDN adoption is expanding among both large companies and small and midsize enterprises (SMEs) in the
As SMEs in the
“U.K. enterprises are leading the way in building resilient, future-ready networks that enable business growth under rapidly changing conditions,� said Yash Jethani Pradeep, senior manager and principal analyst, ISG Provider Lens Research, and lead author of the report. “As new technologies such as AI reshape organizational structures and cybersecurity needs, SDN service providers are adapting to changing roles and decision-making processes.�
The report also explores other SDN-related trends in the
For more insights into SDN-related challenges faced by enterprises in the
The 2025 ISG Provider Lens® Network � Software-Defined Solutions and Services report for the
The report names BT, Colt, Orange Business, Virgin Media O2 Business and Vodafone as Leaders in all four quadrants. It names Accenture and Computacenter as Leaders in three quadrants each, while Deutsche Telekom, GTT, HCLTech and Verizon Business are named as Leaders in two quadrants each. Capgemini and TCS are named as Leaders in one quadrant each.
In addition, Computacenter, GTT, Microland and Tata Communications are named as Rising Stars � companies with a “promising portfolio� and “high future potential� by ISG’s definition � in one quadrant each.
In the area of customer experience, HCLTech is named the global ISG CX Star Performer for 2025 among SDN providers. HCLTech earned the highest customer satisfaction scores in ISG’s Voice of the Customer survey, part of the ISG Star of Excellence� program, the premier quality recognition for the technology and business services industry.
Customized versions of the report are available from and .
The 2025 ISG Provider Lens® Network � Software-Defined Solutions and Services report for the
About ISG Provider Lens® Research
The ISG Provider Lens® Quadrant research series is the only service provider evaluation of its kind to combine empirical, data-driven research and market analysis with the real-world experience and observations of ISG’s global advisory team. Enterprises will find a wealth of detailed data and market analysis to help guide their selection of appropriate sourcing partners, while ISG advisors use the reports to validate their own market knowledge and make recommendations to ISG’s enterprise clients. The research currently covers providers offering their services globally, across
About ISG
(Nasdaq: ) is a global AI-centered technology research and advisory firm. A trusted partner to more than 900 clients, including 75 of the world’s top 100 enterprises, ISG is a long-time leader in technology and business services that is now at the forefront of leveraging AI to help organizations achieve operational excellence and faster growth. The firm, founded in 2006, is known for its proprietary market data, in-depth knowledge of provider ecosystems, and the expertise of its 1,600 professionals worldwide working together to help clients maximize the value of their technology investments.
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Source: Information Services Group, Inc.